Individual examination of your damaged photo files or memory card

We offer an unique service with which you can benefit from our JPEG experts' knowledge and accumulating years of our experience in photo recover. This service is the result of united work of our software developers and our JPEG experts.

We offer the examination of damaged jpeg files and data carriers for 9.95 Euro. You can learn more about our pricelist at Price list. Please forbear from requesting a free-of-cost analysis of your damaged photo files. We hold our examination prices at such a level that they are mostly less than the average efforts of our employees for individual examining of images and data carriers. But we also want to offer customers the posibility to restore their files who have only a couple of images that are damaged. So please let us calculate this nominal charge for the usage of our professional service and our upload-server. Please note that a VG Solutions employee examines your photo files manually in order to find the defects. Sometimes a contact to customer through many days is necessary for the best result.

With our examination service you get the following components:

A professional examination of your broken JPG files / memory card by one of our employees.
An individual contact person (via e-mail).
A customer number to contact our support at any time.
Access to our Upload-Server. With this server you can upload your damaged files and even data carriers with a size up to 16 GB online. Please read more at Login / Upload.
If the recovery is possible, an overview of all repaired photo files (thumbnails with a copyright-label).
The free choice to decide which image to repair.
A discount in the amount you've paid for the checking, if you want some images to be repaired.

Learning Video

Please watch the following video on YouTube to learn how our Recovery Service works:

Checking corrupt images and data carriers is for your information only and without responsibility. In addition, first you can see whether and how your JPG files can be restored and after that you can decide whether you want them to be restored. We are sure that you can only profit with this service.

As you can see, it is important for us to be fair with our customers. We do not require a high payment for JPG repair software in advance, before our customers find out if their photo files can be recovered at all.

Individual examination of damaged JPG files or memory cards

Here you can use the professional skills of our employees to analyse your broken JPG files or your memory card. We offer the examination non-binding, of course.

Please let us calculate a nominal charge for the usage of our professional service and our upload-server. If you decide to restore your JPG files after an individual analysis, you will obtain a discount in the amount you've paid for the examination.

You can pay the charge for examination via bank transfer or via PayPal (What is PayPal?). Please let us know your e-mail address, so we can contact you back immediately after we have received the payment.

We do not offer the individual examination at the moment. We have extended our trial-access, now the upload of complete data carriers is possible, too.